Solutions
The right support depends on what kind of buyer you are.
An Amazon seller, a retail brand, a wholesale importer and a promotional products buyer face different failures and need different evidence. These pages set out what each one usually needs, and where a scoped service is and is not worth it.
If you would rather not pick an identity first, start from the situation below. And do not worry about landing on the wrong page: one of these describes how you buy rather than who you are, so a seller funding custom tooling belongs on two of them, and a brand selling on a marketplace and its own store will recognise itself in two more. The work behind them overlaps by design.
Or start from what is happening
Most people arrive in a situation rather than a category. If one of these is yours, start with the reading rather than the persona.
The factory has stopped scheduling me
Rush orders refused, dates slipping a week at a time, replies slower than they used to be. The constraint is usually the order book rather than the relationship, which is why pressing harder does not change it.
I am buying from China for the first time
No supplier yet, or a shortlist you cannot evaluate from where you are sitting. The first decision is what you need established, not who to email.
The last batch was not the same as the first
A material, a colour or a finish moved between runs and nobody announced it, because from the factory's side nothing was broken.
I am about to pay for tooling
A mould quotation on the table, and a payment that does not come back. Most of what protects you has to be settled before it is made.
By buyer type
Amazon sellers
China sourcing for Amazon sellers
You know your category, your customers and your listing. We handle supplier discovery, verification, sampling, production follow-up and FBA-compliant inspection in China.
Read the solutionRetail brands
China sourcing for retail brands
Supplier verification, factory audit and inspection for retail brands whose suppliers have to clear an internal vendor-onboarding process before a purchase order is raised. Dated, attributed findings, written to be read by a reviewer who was not there.
Read the solutionDTC brands
China sourcing for DTC and independent store brands
The run that built your reviews and the run that replaces it have to be the same product. We hold the approved sample and the written specification, check who the money is going to, and inspect the goods and the printed box against that reference on the reorder as well as the first order.
Read the solutionWholesale importers
China sourcing for wholesale importers and distributors
Repeat orders are the whole business, and the risk is that shipment four stops matching shipment one. We hold the sealed reference sample and the written specification, check each later order against them, and keep the packing figures your landed cost rests on inside the same check.
Read the solutionBrands developing custom products
China OEM and ODM sourcing for brands developing custom products
For brands commissioning a product that does not yet exist. On-site mould and tooling checks, entity verification before drawings leave your hands, staged sampling rounds, and first-article inspection in China.
Read the solutionPromotional products and corporate gifts buyers
China sourcing agent for promotional products distributors
China sourcing agent for promotional products distributors and corporate gift buyers. See how we manage suppliers, samples, printing and event dates.
Read the solution